At the end of every month in which you have placed at least one order that has not been settled yet, a statement email with the subject line “Action Required: Outstanding Balance” will be sent to you.
In the body of that email, you will find the details of all the orders that were placed during that month. Attached to that email will be your consolidated invoice for the total cumulated value of all the orders placed during that month.
From the day you receive this statement email, you will have 45 days to make the payment.
If the payment has not been received before the 38th day of these 45 days, we will send you 3 payment reminder emails to let you know the payment deadline is coming up.
In case the payment is still pending after the initial 45 days, we will give you 5 days before sending you another reminder that payment is due immediately. Failure to complete payment in due time can result in your property account being marked as delinquent and may result in cancellation of orders and/or suspension of credit allowance privileges.